SELLER IDENTIFICATION
The merchant site http://www.vinsbecker.com/ has been designed and is owned by SAS JEAN BECKER, hereinafter referred to as the “Seller”. The Internet user, hereinafter referred to as the “Customer”, who visits this website may contact the Vendor at any time by telephone, e-mail or post:
SAS JEAN BECKER
4 route d’Ostheim
68340 Zellenberg – France
tel. : 03 89 47 90 16
SIRET : 91582086400014
VAT: FR72915820864
E-mail: vinsbecker@orange.fr
PROTECTING MINORS
In accordance with article L. 3342-1 of the French Public Health Code, which stipulates that the sale of alcohol to minors under the age of eighteen (18) is prohibited, the Customer undertakes, by completing the order form, to be at least eighteen (18) years of age on the date of the order.
Alcohol abuse is dangerous for your health, and should be consumed in moderation.
The products sold on this website contain alcohol and should be consumed in moderation.
PRODUCTS, PACKAGING AND PRICES
The Vendor sells wines, hereinafter referred to as “Products”, via the Internet site.
– Bottles are delivered individually (2 or 3 bottles) or in cartons of 6 or 12.
– The TOTAL price, hereinafter referred to as the “Price”, indicated in the order confirmation is inclusive of VAT and is final. This Price includes the price of the Products, handling and packaging costs. The Price is expressed in Euros.
– Discounts may be granted to the Customer depending on the quantity of Products ordered, or in the case of orders of products identified as “On special offer”, delivered to the same address in mainland France.
– Shipping costs are the responsibility of the Customer. The cost of transport is calculated automatically by the website, according to the number of bottles and/or the delivery zone chosen.
– In accordance with current legislation, goods remain the property of the Vendor until full payment has been received.
PAYMENT
This merchant website allows the customer to pay by credit card: this method allows the customer to pay directly online. Once the order has been validated on the Vendor’s site, and the order number assigned, the Customer is redirected to the secure site of the Vendor’s bank (Terminal de Paiement Électronique – TPE). This site must be displayed using the secure https:// protocol in the customer’s Internet browser.
The Eftpos terminal installed on this site carries out the enhanced identification of the customer’s bank card, known as 3D SEcure (MasterCard) or Verified by Visa (VISA). During this double identification procedure, the customer is asked to provide the following information: credit card number, expiry date and security code on the back of the card. In the second phase, the bank connects to the bank that issued the bank card, and asks the customer for further bank-specific codes. The customer must contact his bank if he has any difficulty in step 2 of the identification process.
TRANSPORT – DELIVERY TIME
Products are delivered to the delivery address indicated in the order, by the carrier appointed by the Vendor.
The Vendor undertakes to deliver the Products within a maximum of 10 working days, except in the event of extreme weather conditions making the transport of Products inadvisable (extreme heat or frost). If this deadline is not met, the Customer may ask the Vendor to cancel the order outright.
In the event of the absence of the recipient or of a person able to take possession of the products at the time of delivery, the carrier will leave a delivery notice at the delivery address indicated by the Customer.
RESERVES
The Customer may only express reservations upon delivery of the Products in the event of delivery that does not quantitatively conform to the order, or in the event that the package containing the Products is severely damaged. These reservations must be made in writing to the carrier at the time of delivery, or no later than 12 hours after delivery. A copy of these reservations must be sent by post or e-mail to the Seller no later than 12 hours after these reservations have been made. It is the Customer’s responsibility to provide the carrier with confirmation of these reservations.
If the above procedure has been followed, and if it is thus proven that the reservations are due to the fact that the package and the Products are badly damaged, the Vendor will, at his option, refund the Customer the Price paid or make a new delivery of similar Products.
If the delivery does not comply quantitatively with the Order, the Vendor will only refund the difference in price between the Products ordered and those delivered, and only if the Products delivered are of a lower price than those ordered and paid for. No reservation can be made in relation to the taste, appearance or freshness of the Products.
RIGHT OF WITHDRAWAL
In accordance with the law in force, the buyer has a cooling-off period of 14 days from the day following receipt of the goods. Purchasers exercising this right are obliged to return the goods in their original packaging (unopened bottles) to the Vendor’s address, at their own responsibility and expense.
The Vendor will reimburse the purchaser within 14 days of the return of the Products. The refund will include the cost of delivery to the Customer. The customer is responsible for return shipping costs.
Download the withdrawal form: click here
DATA CONFIDENTIALITY :
The placing of an order requires the registration of certain elements concerning the Customer (surname, first name, address, e-mail address).
In accordance with the French Data Protection Act of January 6, 1978, the customer has the right to access, rectify and delete any recorded data. He may assert his rights by contacting the Seller directly by post, e-mail or telephone.
INVALIDITY – FORCE MAJEURE – APPLICABLE LAW – COMPETENT COURTS
Should any of these General Terms and Conditions be declared inapplicable or be invalidated for any reason whatsoever, this will not affect the application or validity of the other provisions of the General Terms and Conditions, the invalidated or inapplicable provision being replaced by the closest possible provision.
Neither the Seller nor the Customer shall be held liable for any failure to perform due to force majeure beyond the Seller’s control, including but not limited to war, riot, insurrection, interruption of transport, import or export problems, strike, blackout, shortage, fire, earthquake, storm or flood.
These Terms and Conditions are governed exclusively by French law. In the event of a dispute, the consumer may choose to bring the matter not only before one of the courts having territorial jurisdiction under the French Code of Civil Procedure, but also before the court for the place where the consumer lived when the contract was concluded or when the harmful event occurred.